Pricing
We're still building this page out. In the meantime: RunOS is completely free today, unlimited nodes, unlimited clusters, no credit card needed.
Start freeProposed model 9 of 10, not live pricing
Committed-spend minimums
RunOS software stays free at any scale, that part doesn't change. This model adds an optional layer on top: commit to a minimum monthly spend, and the commitment itself unlocks a bundle of premium support and compliance features, whether or not you'd have organically spent that much.
It's a retainer, not a rate card tied to nodes, seats, or vCPUs. We're publishing the full worked numbers here because that's the only honest way to evaluate a model like this, but nothing below is live. RunOS is still $0, unlimited nodes, unlimited clusters, today.
The three tiers
Each tier is a minimum monthly commitment, not a usage meter. Every tier includes everything from the tier below it.
Tier 1
$199/mo min
- ✓ Priority support, 1-business-day SLA
- ✓ 90-day log retention
Tier 2
$499/mo min
- ✓ Everything in Tier 1
- ✓ SSO, when it ships (roadmap)
- ✓ Audit logs, when they ship (roadmap)
Tier 3
$1,499/mo min
- ✓ Everything in Tier 2
- ✓ Dedicated Slack Connect channel
- ✓ Critical-issue support SLA
SSO and audit logs are roadmap items, not shipped. A committed-spend tier would reserve them for launch, not grant early access to something that doesn't exist yet.
Worked example: a Tier 2 customer
Take a customer committed to the $499/month tier. Here's the actual bill, no hidden line items.
| Monthly commitment | $499 |
| Separate metered RunOS fee on top | $0, there isn't one |
| What determines the $499 | The commitment itself, not a count of support tickets, seats, or GB retained |
| If usage runs light some months | Still $499. No credit, no rollover, it's a retainer, not a meter |
| Cloud provider bill (Hetzner, AWS, etc.) | Paid directly to the provider, same as every RunOS customer, completely unaffected by tier |
For scale: a 10-node cluster (4 vCPU/8GB each) runs $74/month on Hetzner, paid to Hetzner, not to RunOS. That number is identical whether you're on Tier 1, Tier 2, Tier 3, or no tier at all.
Grounded in: Railway's committed-spend tiers
This model is a direct adaptation of a pricing shape Railway already runs in production, not a theoretical construct.
| RunOS tier | Railway equivalent | What it unlocks (Railway) |
|---|---|---|
| $199/mo | $1,000/mo | 90-day log retention, HIPAA BAAs |
| $499/mo | $2,000/mo | SSO, RBAC, 18-month audit logs |
| $1,499/mo | $5,000/mo | Dedicated Slack channel, critical-issue support |
Railway also has a $10,000/month tier that unlocks dedicated instances. We didn't carry that one over: RunOS is BYOC, it never hosts your compute, so "dedicated instances" isn't a thing RunOS could sell you in the first place.
Each RunOS threshold sits roughly 3 to 5 times below its Railway counterpart ($199 vs. $1,000, $499 vs. $2,000, $1,499 vs. $5,000), not a flat 5x across the board. The rationale for setting them lower at all: Railway customers are already paying Railway a compute markup on top of these tiers. RunOS customers pay their own cloud provider directly and pay RunOS nothing for infrastructure, so the entry price to premium support doesn't need to carry that same load.
FAQ
- Does this replace the free tier?
- No. RunOS software stays free at any scale under this model. The commitment is optional, and it buys support and compliance features, not infrastructure or node/cluster limits.
- What if I only need SSO, not the rest of Tier 2?
- Under this model, tiers are cumulative, not a-la-carte. You'd commit to the $499/month minimum to get SSO, and priority support and 90-day retention come along with it.
- Is any of this live today?
- No. This is one proposed model under evaluation. RunOS has been 1.0 and generally available since 2026-06-30, and today it's free, unlimited nodes, unlimited clusters, no credit card, full stop.
- Does the commitment change what I pay my cloud provider?
- No. RunOS is BYOC. Your Hetzner, AWS, GCP, or bare-metal bill goes straight to that provider regardless of which tier, or no tier, you're on. RunOS never marks it up.