Pricing
We're still building this page out. In the meantime: RunOS is completely free today, unlimited nodes, unlimited clusters, no credit card needed.
Start freePricing proposal, model 1
Free platform, paid support.
This is a proposal under evaluation, not a live price. RunOS is $0 today: unlimited nodes, unlimited clusters, no credit card.
Under this model, the platform stays free forever: unlimited nodes, unlimited clusters, all 20+ managed services, all six deploy methods. Nothing about the software gets metered, capped, or moved behind a paywall. Every dollar of revenue would come from optional support tiers, not from the infrastructure you run on.
You'd still pay your own cloud provider directly, Hetzner, AWS, bare metal, whatever you use. RunOS is BYOC and never marks that bill up, in this model or any other.
Support tiers
Three tiers, priced flat per month. Downgrade or cancel any time, the platform underneath never changes.
| Tier | Price | Response SLA | Channel | Extras |
|---|---|---|---|---|
| Community | $0 | Best-effort | Discord / GitHub | — |
| Priority Support | $299/mo | 1 business day | Private support channel | — |
| Dedicated Support | $999/mo | 4-hour response | Named Slack Connect channel | Quarterly architecture review |
Flat monthly rate. Not per-node, not per-seat, not tied to cluster size.
Worked example: 100-node cluster
100 nodes, 16 vCPU / 32GB each, on Hetzner, with Dedicated Support added on top.
Hetzner hardware
$3,000/mo
Same cost, support or not
+ Dedicated Support
$999/mo
Flat, optional
Total
$3,999/mo
Hardware + support
Same hardware on AWS
$47,200/mo
Hardware alone, before AWS support plans
Even with the priciest support tier included, the $3,999/month total is 91.5% cheaper than the $47,200/month AWS would charge for the same hardware alone. Support is a rounding error next to the infrastructure savings.
Grounded in
This is closest to how open-source infrastructure companies like Grafana Labs and GitLab monetize: the core stays free and open, revenue comes from services and support, not a tax on usage. None of the BYOC platforms in our research, Porter, Northflank, Qovery, Humanitec, do pure support-only monetization. They all charge for the platform itself. This is the one model here that doesn't.
Trade-off
Simplest model to explain, and the most generous to small teams: nobody gets a smaller free tier to make room for this. But revenue only shows up when a customer values a support SLA enough to pay for it. Large, self-sufficient teams who never open a ticket generate $0, no matter how much infrastructure they run through RunOS.